Security and Privacy

at AgileBio

Security is at the heart of what we do : our commitment to strengthening our customers’ security begins with ensuring the highest standards within our own systems.

agilebio security LIMS

Governance

AgileBio’s Security and Privacy teams create comprehensive policies and controls, ensure continuous compliance, and demonstrate our commitment to security and compliance to third-party auditors.

Our policies are based on the following foundational principles:

01.

Access should be limited to only those with a legitimate business need and granted based on the principle of least privilege.

02.

Security controls should be implemented and layered according to the principle of defense-in-depth.

03.

Security controls should be applied consistently across all areas of the enterprise.

04.

The implementation of controls should be iterative, continuously maturing across the dimensions of improved effectiveness, increased auditability, and decreased friction.

Security and Compliance at AgileBio

AgileBio maintains a SOC 2 Type I attestation and an ISO 27001 compliance certification. Our SOC 2 Type I report and ISO 27001 certificate are available on our Trust Center.

AgileBio maintains compliance with:

*AgileBio is currently in the process of obtaining certification, demonstrating our commitment to meeting the required standards.

Data protection

Data at rest

All datastores with customer data, in addition to S3 buckets, are encrypted at rest. Sensitive collections and tables also use row-level encryption.
This means the data is encrypted even before it hits the database so that neither physical access, nor logical access to the database, is enough to read the most sensitive information.

Data in transit

AgileBio uses TLS 1.2 or higher everywhere data is transmitted over potentially insecure networks. We also use features such as HTTPS and HSTS (HTTP Strict Transport Security) to maximize the security of our data in transit. Server TLS keys and certificates are managed by AWS and deployed via Application Load Balancers.

Secret management

Encryption keys are managed via AWS Key Management System (KMS). KMS stores key material in Hardware Security Modules (HSMs), which prevents direct access by any individuals, including employees of Amazon and AgileBio. The keys stored in HSMs are used for encryption and decryption via Amazon’s KMS APIs. Application secrets are encrypted and stored securely via AWS Secrets Manager and Parameter Store, and access to these values is strictly limited.

Product security

Penetration testing

AgileBio conducts thorough internal penetration testing at least once a year or before each new release. We also run daily automated tests using specific platforms like Aikido on all our projects and websites. Our internal teams ensure that every aspect of AgileBio’s product and cloud infrastructure is meticulously tested, with full access to the source code to maximize effectiveness. Additionally, we have ongoing contracts with Cognisys and Prescient Security to maintain continuous accountability and rigorous testing.

We make summary penetration test reports available via our Trust Center.

Vulnerability scanning

Agilebio requires vulnerability scanning at key stages of our Secure Development Lifecycle (SDLC):

Static analysis (SAST) testing of code during pull requests and on an ongoing basis

Software composition analysis (SCA) to identify known vulnerabilities in our software supply chain

Malicious dependency scanning to prevent the introduction of malware into our software supply chain

Dynamic analysis (DAST) of running applications

Network vulnerability scanning on a
period basis

External attack surface management (EASM) continuously running to discover new external-facing assets

Enterprise security

Endpoint protection

All corporate devices are centrally managed and are equipped with mobile device management software and anti-malware protection. Endpoint security alerts are monitored with 24/7/365 coverage. We use MDM software to enforce secure configuration of endpoints, such as disk encryption, screen lock configuration, and software updates..

Secure remote access

AgileBio secures remote access to internal resources using McAfee VPN and PFence built in VPN. We also use malware-blocking DNS servers to protect employees and their endpoints while browsing the internet.

Security education

AgileBio provides comprehensive security training to all employees upon onboarding and annually through educational modules within the Vanta platform. In addition, all new employees attend a mandatory onboarding session centered around key security principles. All new engineers also attend a mandatory live onboarding session focused on secure coding principles and practices.

AgileBio’s security team shares regular threat briefings with employees to inform them of important security and safety-related updates that require special attention or action.

Identity and access management

AgileBio uses Microsoft 365 to secure our identity and access management. We enforce the use of phishing-resistant authentication factors, using WebAuthn and OTP wherever possible.

AgileBio employees are granted access to applications based on their role, and automatically deprovisioned upon termination of their employment. Further access must be approved according to the policies set for each application.

Vendor security

AgileBio uses a risk-based approach to vendor security. Factors which influence the inherent risk rating of a vendor include

Access to customer and corporate data

 

Integration with production environments.

Potential damage to the AgileBio brand

Once the inherent risk rating has been determined, the security of the vendor is evaluated in order to determine a residual risk rating and an approval decision for the vendor.

Data privacy

At AgileBio, data privacy is a first-class priority—we strive to be trustworthy stewards of all sensitive data.

Regulatory compliance

AgileBio evaluates updates to regulatory and emerging frameworks continuously to evolve our program.

Privacy Policy and DPA

View AgileBio’s Privacy Policy
View our list of subprocessors
View our DPA AgileBio LLC & DPA AgileBio SARL

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